Privacy Policy

Effective Date: [Insert Date]

Pluto Tours (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.plutotours.com) and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information when you interact with our website:

a. Personal Information:

When you make a booking, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (credit card information, billing address)
• Travel preferences (destination, dates, special requests)

b. Non-Personal Information:

We may also collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type
• Device type
• Referring website or search term
• Pages visited on our site
• Time spent on the site
• Cookies and tracking technologies (see section on Cookies below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your bookings and payments
• To send you booking confirmations, receipts, and updates about your tour
• To communicate with you regarding inquiries, customer service, or special offers
• To personalize your experience on our website
• To improve our website and services
• To comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, track website usage, and provide relevant content or ads. You can control cookies through your browser settings.

For more details on the use of cookies and how to manage them, please see our Cookie Policy.

4. How We Protect Your Information

We take the security of your personal information seriously and implement a variety of security measures to safeguard it, including:

• Encryption of sensitive information during transmission (e.g., payment details)
• Secure servers and firewalls
• Regular security audits

Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, email providers, tour operators). These third parties are required to keep your information confidential and use it only for the purposes of providing services to us.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order or government investigation).
• Business Transfers: In the event of a merger, acquisition, or sale of Pluto Tours or its assets, your information may be transferred as part of the transaction.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you
• Correct or update inaccurate or incomplete information
• Request the deletion of your data
• Opt out of receiving marketing communications
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this page periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Pluto Tours
Email: info@plutotours.com
Phone: +91 – 7018103686
Address: Sheryl Villa 2nd Floor, near Taste buds restaurant, Panthaghati, Shimla, Himachal Pradesh 171009